Pricing & Currency

All pricing is in Australian dollars and includes GST. You will be able to view the GST component of your purchase on your invoice. 

All prices are subject to change without notice and all items remain property of Museum of Contemporary Art Limited until paid for in full.

 

Orders and Delivery

All orders will be processed within 3 business days (excluding public holidays) of the order being entered into our system. Please allow an additional 2-4 days from this date for local postage. Local Express Post is available on request but may incur additional charges. International postage times vary. Should your item/s not be available for any reason, you will be contacted immediately by one of our customer service representatives. 

Should you be looking for a Museum of Contemporary Art Limited product you have seen in our Circular Quay store that is not listed online, please do not hesitate to contact us on 02 9245 2458 to obtain a price and process the order.

 

Packaging

We always do our best to package products appropriately to avoid any damages, however if you do receive a product that has been damaged in transit please contact us within 3 working days from delivery date via email: store@mca.com.au. We will then require the product to be returned via post in order for you to receive a replacement. Return postage costs for all damaged items will be reimbursed.

 

Shipping Carriers

Domestic postage (ie. within Australia) is charged at a flat rate of $10.95 for the first item and $2.50 for each additional item. Domestic postage is free for purchases over $100. International shipping is charged at a flat rate of $25 for the first item and $5 for each additional item. International shipping is free for purchases over $200. Please note, once more items are purchased through our online store, postage will be adjusted and discounted with more purchases.

Packages sent via Australia Post to metropolitan areas generally take 3-4 working days from the date of shipment to the date of delivery. Please allow longer for rural areas. Express Post to metropolitan areas is generally next day delivery. Please allow longer for rural areas. International shipping times vary. Tracking numbers available on request.

If you are unavailable at the time of delivery or the package is over-sized, Australia Post will leave a notification card at your delivery address advising you of the nearest Australia Post Centre to pick up your parcel. Please check the Australia Post website for collection times.

Please note these figures are a guide only and we do not have any control over your package once it is with Australia Post.

 

Making Purchases

If you wish to purchase from the Museum of Contemporary Art Limited online store you must be of legal age. If you are under the age of 18, please ensure you have the permission of a parent or guardian before proceeding to checkout.

All personal information provided to us must be correct and truthful at the time of purchase. Any attempts of fraud will be detected and passed on to the appropriate authorities. Please ensure you enter the correct delivery address. We will not be held responsible for any incorrect delivery addresses given or any parcels returned to us as a result of incorrect delivery instructions or failure to collect items from Australia Post if notified. Such items will incur new delivery charges before being dispatched again.

All items in our store are to be purchased for private use only and not for resale. The Museum of Contemporary Art Limited has the right to decline orders that we suspect to be the case.

Should you have any queries with regards to our Shipping and Payment Policies, please contact the store either via:

email: store@mca.com.au

OR

by post to: 140 George Street, The Rocks, 2000, Australia

OR

phone us on: 02 9245 2458