Agreement to Terms of Use

These Terms and Conditions of Use (the “Terms of Use”) apply to the Museum of Contemporary Art (MCA) Website located at mca.circlesoft.net (the “Website”).

 

Payment

We accept all major Credit Cards (Australia Only). Should you have any questions regarding payment methods please contact us at store@mca.com.au .

 

The MCA does not store any of your credit card information. Our secure, encrypted payment gateway is provided by Eway so you can be sure your personal details are protected.

 

Returns & Refunds

Please choose carefully. We do not offer refunds for change of mind purchases but will gladly exchange or issue a store credit note provided items are returns within 30 days of purchase and in their original condition.

No exchange or refunds offered on sale items.

Where items are faulty; have been incorrectly described or do not do what they are supposed to, you can choose between a refund, exchange or store credit note.

Please always retain your receipt for proof of purchase.

Returns Policy applies to all online and in store sales.

 

In order to obtain an exchange or refund we require:

The item(s) are new (returned within 30 days of purchase).

Any tags are still attached (including barcodes).

Item(s) still in their original packaging.

We have the right to not accept returns for items that are not in new condition/not in the original packaging.

All costs involved in returning items will be at purchasers expense.

Faulty merchandise returned within 30 days will be replaced where possible, if not a full refund will be given.

 

Returns Procedure

To return your purchase please follow this easy procedure:

Simply visit us in store or contact store@mca.com.au and advise us that you would like to return your purchase. You will be given a Returns Authorisation number for your reference.

 

Please post your purchase either in your own packaging or an express post satchel. Either one is fine, but we require a tracking number for your postage. If you do not supply us with this number we will not be able to take any responsibility for your return not arriving to us. Please then email this tracking number with your Return Authorisation number to store@mca.com.au

Please send your return parcel to:

MCA Store

140 George st

The Rocks 2000

Australia

 

Linked Content 

Sites displayed in search results or linked to by The Service are edited and controlled by unrelated parties. We may produce search results, automatically generated content and/or links to sites that some people find objectionable, inappropriate, or offensive. We cannot guarantee that a search or review of The Service will not locate unintended or objectionable content and assume no responsibility for the content of any site included in any search results or automatically generated content or content otherwise listed in or linked to by The Service.

 

On-site Use Only 

You may not take content from The Service and reformat and display them, or mirror The Service on another web site. You may not send automated queries of any sort or "meta-search" The Service.

 

Changes In Terms and Conditions 

We reserve the right to modify or terminate our Terms of Use in the future, for any reason, and without notice, without liability to you or any other user or any third party. Please review these Terms of Use from time to time so that you will be appraised of any changes.

 

Should you have any queries with regards to our Refund and Return Policies, please contact The MCA Store:

 

either via email: store@mca.com.au

 

OR

 

by post at 140 George st, The Rocks 2000, Australia

 

OR

 

phone us on: 02 9245 2458